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Dial-a-Ticket (DAT) is a convenient and simple one-stop solution for your ticketing needs over the phone. Using DAT you can book and pay for your Air India ticket through a credit card and the e-ticket itinerary receipt (ITR) will be e-mailed to you. This service is available 24x7 from Air India’s Call Centre on Toll Free No 1800 180 1407 or short code no 1407.
Eligibility Criteria & Requirements:
Dial-a-ticket facility is presently available in India for booking tickets for AI domestic sector flights only.
The payment for Dial-a-Ticket can be made through any Master or Visa credit card issued in India.
Procedure :
Call AIR INDIA Toll Free No 1800 180 1407 or short code no 1407
Choose Domestic Travel option and then option 4 for Dial-a-Ticket
Our Customer Service Representative (CSR) would attend to you and make necessary flight booking as per your requirement / seat availability
You will be required to have a One Time Password (OTP)* generated through your Credit Card issuing Bank
Once the booking is made you will be guided to a secured Payment Gateway where you will, through your phone, securely and safely key in the Credit Card number, CVV number (mentioned at the back of the card) and the OTP to make payment for your ticket.
After the payment confirmation is received the ticket will be issued and the Itinerary Receipt (ITR) will be e-mailed to you.
Modification / Cancellation:
Bookings made through Dial-a-Ticket can be modified / cancelled only at Call Centre through Dial-a-Ticket option.
Please call our Toll Free No 1800 180 1407 / short code no 1407 for more details.
* OTP is a second level authentication for IVR based Credit Card payment transaction introduced by Reserve Bank of India from 31st January 2011. The OTP is generally valid for a few hours and can be used for a single transaction.
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