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For calls when in India

Call 24x7 All India Toll Number 1860 233 1407 from MTNL/BSNL lines and Mobile / landline Numbers of most Private Telecom Operators in India only.

For calls when in USA : Toll Free Number : 1800 223 7776

For calls when in Canada : Toll Free Number : 1800 625 6424

For calls when in UK : 020 7760 3290

For calls when in France : 01-76545741 (9am to 9pm)

For calls when in Germany : 069-12009821 (9am to 9pm)

For calls when in Australia : Toll Free Number : 1800 247 463

For calls when in Singapore : 62259411

For calls when in all other foreign locations (International Chargeable Calls)

For calls when in any location other than India, the AI Contact Centre can also be reached through +91-22-27067001 and +91-44-66921455. All calls made to these numbers are chargeable to the callers by their telecom service provider as per applicable international call rates.

Call Centre Email IDs

E mail ID :
E mail ID :
E mail ID :
traveldocs@airindia.in
(For forwarding scanned copies of travel documents / Updating FFP mileage).

Frequent flyer – For Callers from India

Call 24x7 All India Toll Number 1860 233 1407 from MTNL/BSNL lines and Mobile / landline Numbers of most Private Telecom Operators in India only.

Email Addresses for FFP Members

General Queries : flyingreturnsbase.ai@collinsongroup.com

Missing Miles / Retro Credit on AI : airindiaretros.ai@collinsongroup.com

Missing Miles / Retro credit on Star Partners : starallianceretros.ai@collinsongroup.com

Silver Edge Members : silveredge.ai@collinsongroup.com

Golden Edge Members : goldenedge.ai@collinsongroup.com

The Maharajah Club Members : maharajahclub.ai@collinsongroup.com

Online Bookings Helpdesk - (Monday to Saturday, 0930 hrs. - 1730 hrs. IST)

Landline Number : 011-24667473

Landline Number : 011-24667474

E mail ID : eCommerce@airindia.in

E mail ID for bookings on Mobile : mobilebookings@airindia.in

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This website is owned and operated by a third party and not under the control of Air India.

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Your queries/claims, if any arising out of your usage of the said website, should be directed solely to the owner of the website and Air India shall not be responsible and/or liable in that regard.

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You are visiting a travel partner of www.airindia.in.

This website is owned and operated by a third party and not under the control of Air India.

You will be entering an agreement directly with our partner. All further communication shall be directed to the email address and/or phone number provided by our partner.

Your queries/claims, if any arising out of your usage of the said website, should be directed solely to the owner of the website and Air India shall not be responsible and/or liable in that regard.

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