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This website is owned and operated by a third party and not under the control of Air India.

You will be entering an agreement directly with our partner. All further communication shall be directed to the email address and/or phone number provided by our partner.

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Excess Baggage

Excess Baggage

Excess Baggage

Should your baggage exceed the limitations of the Free Baggage allowance, an excess baggage charge needs to be paid.

For Domestic sectors within India, the excess baggage rate is INR 250 per kg.per coupon.

Service Tax will be applicable on the value reflected on all Excess Baggage tickets (EBTs), issued in India, except from the exempted airports. As in the case of passenger tickets, the rate of Service Tax will be5.6% of the excess baggage amount reflected on the EBT for economy class passengers and 8.4% of the excess baggage amount reflected on the EBT for other than economy class passengers.

Airports exempted from Service Tax

Passengers originating or terminating in an airport located in the

state of Arunachal Pradesh, Assam, Manipur, Meghalaya, Mizoram, Nagaland, Sikkim, Tripura or Bagdogra in West Bengal. The exemption therefore applies to/from the following airports: Dibrugarh, Guwahati, Jorhat, Lilabari, Silchar, Tezpur, Imphal, Shillong, Aizawl, Dimapur, Agartala, Bagdogra

Service Tax is not applicable in the state of Jammu & Kashmir (place of provision is outside taxable territory) i.e airports Jammu, Srinagar and Leh

Excess Baggage – Weight System (For International travel)

Weight System

In the weight system the excess baggage charges per kilo is 1.5% of the highest normal direct one way economy class fare. These charges will be in effect on the date of issuance of the excess baggage ticket.

Excess Baggage for travel between India and USA.

Excess Baggage Charges (Per piece) More than 23 kgs up to 32 kgs (51-70 lbs) - USD 100.00 per piece. 3rd and each additional piece upto 50 lbs - USD 200.00 between India and US.

Oversize baggage fee between India and USA

  • If oversize baggage (including TV) is part of the free baggage allowance and is under 62" in total linear dimensions then no extra baggage charges apply.
  • If oversize baggage (including TV) is an additional piece and under 62" in total linear dimensions the fee is USD200 to/from Chicago/JFK/EWR/San Francisco.
  • If oversize baggage (including TV) is part of the free baggage allowance and is in excess of 62" and within 80" in total linear dimensions the fee is USD200 to/from Chicago/JFK/EWR/San Francisco.
  • If the oversize baggage (including TV) is an additional piece and measures between 62" to 80" in total linear dimensions the fee is USD400 to/from Chicago/JFK/EWR/San Francisco.
  • If oversize baggage (including TV) is part of the free baggage allowance and is in excess of 80’ in total linear dimensions the fee is USD600 to/from Chicago/JFK/EWR/San Francisco.
  • If the oversize baggage (including TV) is an additional piece and exceeds 80" in total linear dimensions the fee is USD600 to/from Chicago/JFK/EWR/San Francisco.

Excess Baggage for travel between India and Canada.

Excess Baggage Charges (Per piece) From India to Canada:
More than 23 kgs up to 32 kgs (51-70 lbs) - USD 100.00 per piece. 3rd and each additional piece upto 23kgs (50 lbs) - USD 225.00.

From Canada to India:
More than 23 kgs up to 32 kgs (51-70 lbs) - CAD 100.00 per piece. 3rd and each additional piece upto 23 kgs (50 lbs) - CAD 225.00.

Oversize baggage fee between India and Canada

  • If oversize baggage (including TV) is part of the free baggage allowance and is under 62" in total linear dimensions then no extra baggage charge to/from Canada.
  • If oversize baggage (including TV) is an additional piece and under 62" in total linear dimensions the fee is CAD 225 to/from Canada.
  • If oversize baggage (including TV) is part of the free baggage allowance and is in excess of 62" and within 80" in total linear dimensions the fee is CAD 225 to/from Canada
  • If the oversize baggage (including TV) is an additional piece and measures between 62" to 80" in total linear dimensions the fee is CAD 450 to/from Canada
  • If oversize baggage (including TV) is part of the free baggage allowance or is an additional piece and exceeds 80" in total linear dimensions the fee is CAD 675 to/from Canada

Excess Baggage Rates between India and UK

From India to UK

  • Extra Piece : USD 140 per piece
  • Overweight* : USD 100 per piece

* Baggage weighing more than 23 kgs upto 30 kgs ( single piece )

From UK to India

  • Extra Piece : GBP 140 per piece
  • Overweight* : GBP 40 per piece
  • Oversize # : GBP 150 per piece

* Baggage weighing more than 23 kgs upto 30 kgs ( single piece )

# Baggage exceeding the total linear dimensions ( single piece )

Excess Baggage for travel originating India to Europe (Frankfurt / Paris / Rome / Milan) and vice versa on Air India's own operated services.

  • Overweight (Above 23 Kg. upto 30 Kg.) - EUR 50
  • Second piece (EYCL) - EUR 100 per piece
  • 3rd Piece onwards - EUR 150 per piece

Additional handling charge of EUR 35 is applicable at Rome and Milan airports for every EMD issued for excess baggage.
Additional handling charge of EUR 30 is applicable at Frankfurt airport for every EMD issued for excess baggage.

Excess Baggage for travel originating Europe (Frankfurt / Paris / Rome / Milan) to India and vice versa on Air India's own operated services.

  • Overweight (Above 23 Kg. upto 30 Kg.) - EUR 50
  • Additional Piece (upto 23 Kg.) - EUR 150 per piece

Additional handling charge of EUR 35 is applicable at Rome and Milan airports for every EMD issued for excess baggage.
Additional handling charge of EUR 30 is applicable at Frankfurt airport for every EMD issued for excess baggage.

Excess Baggage from Europe (Frankfurt / Paris / Rome / Milan) to SASC/SEA/FEA (Singapore / Bangkok / Dhaka / Kabul / Male / Tokyo / Osaka / Shanghai / Hong Kong / Seoul) over India on Air India's own operated services.

  • Overweight (Above 23 Kg. upto 30 Kg.) - EUR 100
  • Second piece (EYCL) - EUR 150 per piece
  • 3rd Piece onwards - EUR 250 per piece

Additional handling charge of EUR 35 is applicable at Rome and Milan airports for every EMD issued for excess baggage.
Additional handling charge of EUR 30 is applicable at Frankfurt airport for every EMD issued for excess baggage.

Excess Baggage from Europe (Frankfurt / Paris / Rome / Milan) to Nepal (Kathmandu) and Australia (Sydney / Melbourne) over India on Air India's own operated services.

  • Overweight (Above 23 Kg. upto 30 Kg.) - EUR 100 (except EYCL 1st piece)
  • Second piece (EYCL) - EUR 150 per piece
  • 3rd Piece onwards - EUR 250 per piece

Additional handling charge of EUR 35 is applicable at Rome and Milan airports for every EMD issued for excess baggage.
Additional handling charge of EUR 30 is applicable at Frankfurt airport for every EMD issued for excess baggage.

Excess Baggage from Europe (Frankfurt / Paris / Rome / Milan) to Sri Lanka (Colombo) over India on Air India's own operated services.

  • Overweight (Above 23 Kgs. upto 30 Kgs.) - EUR 100
  • 3rd Piece onwards (upto 23 Kgs.) - EUR 250 per piece

Additional handling charge of EUR 35 is applicable at Rome and Milan airports for every EMD issued for excess baggage.
Additional handling charge of EUR 30 is applicable at Frankfurt airport for every EMD issued for excess baggage.

Excess Baggage for travel between India and Moscow

Excess Baggage for travel from Moscow to India

  • Extra/Additional Piece - EUR 150 per piece

Overweight (per piece)

  • 23 Kgs. – 32 Kgs. - EUR 100

Oversize (total linear dimensions)

  • Between 158 cms. - 203 cms.- EUR 100
  • More than 203cms. - EUR 150

Excess Baggage for travel from India to Moscow

  • Extra/Additional Piece - USD 150 per piece

Overweight (per piece)

  • 23 Kgs. – 32 Kgs. - USD 100

Oversize (total linear dimensions)

  • Between 158 cms. - 203 cms.- USD 100
  • More than 203cms. - USD 150

Excess Baggage for travel between India and Tokyo/Osaka

Extra Piece - USD 150 per piece (The sum of the 3 dimensions (length + breadth + height) must not exceed 62 inches or 158 centimeters for each piece)

Oversize (total linear dimensions) - USD 150 per piece*

*Definition:

If the sum of the 3 dimensions (length+breadth+height) of both together exceed 107 inches or 273 centimeters

or

If the sum of the 3 dimensions (length + breadth + height) exceeds 62 inches or 158 centimeters for each piece

Maximum length of each piece restricted to 2.5 meters (size of compartment) subject to availability of space.

Overweight (per piece)

  • 23 – 32 kgs. - USD 60

Note:

Baggage weighing more than 32 kgs will not be accepted.

Excess Baggage for travel from Singapore to India.

  • Singapore to Delhi/Mumbai/Chennai - SGD 16 per Kg.
  • Singapore to Interior points in India - SGD 21 per Kg.

Excess Baggage Rate for travel from Singapore to Gulf, Middle East & SAARC via Indian Gateway Points.

  • Singapore to Abu Dhabi/Dubai/Sharjah USD 30 per Kg.
  • Singapore to Kuwait/Muscat/Bahrain USD 30 per Kg.
  • Singapore to Dammam/Jeddah USD 30 per Kg.
  • Singapore to Kathmandu/Dhaka/Colombo USD 30 per Kg.

Excess Baggage rate for travel between India and Australia

  • India to Sydney/Melbourne : As per IATA rule.
  • Sydney/Melbourne to India : AUD 33 per KG (one way travel)

Excess Baggage Rate for travel between India and Gulf / Middle East

Excess Baggage rate between India and Bahrain/Kuwait/Muscat/Abu Dhabi/Dubai/Sharjah/Dammam

First 10 kgs (1-10 kg) of additional baggage over and above the standard Free Baggage Allowance will be at a slab rate of USD 40. These rates will be the same for journeys boarding ex Gulf or ex India. These special rates are not applicable if there is a promotion of additional FBA of 10 kgs being given for some particular period and / or Sectors.

Baggage over and above Excess Baggage of 10kgs, the Excess Baggage rate will be 1 .5% of the highest normal direct one way economy class fare per kilo.
The applicable conversion rates for payment in local currencies will apply.

Excess Baggage rate from Muscat to Gateway Points (Mumbai/Delhi/Hyderabad/Bengaluru/Chennai) in India

OMR 5.00 per kg.

Excess Baggage rate from Muscat to Interior Points in India

OMR 6.00 per kg.

Excess Baggage rate from India to Riyadh/Jeddah

The Excess Baggage rate will be 1 .5% of the highest normal direct one way economy class fare per kilo.

Excess Baggage rate from Riyadh/Jeddah to India

Excess Baggage will be charged at the rate of SAR 30 per kilo.

Excess Baggage rate for journeys originating Europe (Frankfurt / Paris / Rome / Milan) to Colombo (valid for travel on or before 30 November 2015.)

  • Overweight (23 kg upto 30 kg.) - EUR 100
  • Third piece onwards - EUR 250

Note:

Additional handling charge of EUR 30,- is applicable at Frankfurt Airport for every EMD issued for Excess Baggage

Additional handling charge of EUR 35,- is applicable at Rome/Milan Airports for every EMD issued for Excess Baggage

Excess Baggage Rates between India and Nepal

From India to Nepal

Delhi - Kathmandu INR 380 per kg.
Kolkata - Kathmandu INR 204 per kg.
Varanasi - Kathmandu INR 210 per kg.

From Nepal to India

Kathmandu - Delhi NPR 441 per kg.
Kathmandu - Kolkata NPR 320 per kg.
Kathmandu - Varanasi NPR 332 per kg.

Excess Baggage Rates between India and Maldives

From India to Maldives

Bengaluru - Male INR 413 per kg.
Chennai - Male INR 413 per kg.
Kochi - Male INR 315 per kg.

From Maldives to India

Male - Bengaluru USD 4 per kg.
Male - Chennai USD 4 per kg.
Male - Kochi USD 3 per kg.
Male - Thiruvananthapuram USD 3 per kg.

Excess Baggage Rates between India and Afghanistan

From Delhi to Kabul INR 390 per kg.
From Kabul to Delhi USD 7 per kg.

Excess Baggage Rates from Myanmar to India

Yangon - Delhi USD 10 per kg.
Yangon - Gaya USD 10 per kg.
Yangon - Kolkata USD 10 per kg.
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You are visiting a travel partner of www.airindia.in.

This website is owned and operated by a third party and not under the control of Air India.

You will be entering an agreement directly with our partner. All further communication shall be directed to the email address and/or phone number provided by our partner.

Your queries/claims, if any arising out of your usage of the said website, should be directed solely to the owner of the website and Air India shall not be responsible and/or liable in that regard.

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Urgent Updates

Dear Flying Returns member and patron of Air India,

Please accept our profound and sincere apologies if you have faced any problems since 01 December 2015, while trying to redeem miles from your FFP account. We have made a few changes and would like to explain and also clarify why we did not issue an alert in advance.

While it has been our privilege to be the airline of your choice and to cater to your air travel needs, for the likes of you, we are also the "depository" of the FFP miles you earn and accrue when you fly on us. As the custodian bank of these Air India Flying Returns Miles it is our twin responsibility to safe guard them / prevent misuse and also provide you with best returns or optimize value upon redemption.

Since joining Star Alliance in July 2014, wherein our members can earn and burn FR miles on a buffet of 27 other airlines, our daily enrolment of new - fresh members has grown from few hundreds per day to more than a 1000 per day in past few months. While we welcome this spurt in patronage and membership, it has come with certain unforeseen challenges, which we are attempting to address.

On the one hand we have received many inputs and feedback from concerned & esteemed members who have engaged with us on a proactive basis, to simplify and make the FFP program more attractive; but on the other hand we have also experienced increase in fraud / ghost FFP accounts and misuse of our FFP program - both of which have prompted us to make some structural changes to the Air India FFP program which are intended to not only improve the Flying Returns program but to also make it more secure for our members.

We are also concerned about the incidence of lost miles or retro credit requests for lost or missing miles, which is either due to name mismatch, wrong or incomplete names & initials, FFP number missing in PNR while making booking, and a host of other plausible reasons.

When we have dispatched by speed post (within India) the membership kits and cards along with upgrade vouchers for tier members, we have had a very high incidence of RTS or "return to sender". Same is the case with kits sent on our flights for dispatch (by courier) in foreign countries by our offices abroad. It is a double whammy with members complaining of non-receipt of not just card and kits but also emailers and statements on a regular basis.

To address these issues, as the custodian of your FR Miles, Air India has introduced some security features in the program to verify the fidelity of the member data and update the profile of all our existing members - akin to the KYC process adopted by Banks in India some time back.

Till this process is completed, all members shall be able to accrue or earn miles normally, but to be able to redeem miles, each member is first required to undergo the KYC process and requested to

  • Log in to the FR Account thru the Flying Returns website www.flyingreturns.co.in
  • Fill up all personal particulars, which are valid currently, except Name & date of birth in the FFP member profile.
  • Ensure that you use a unique Cell phone Number and Unique Email ID, on which OTP shall be sent now and subsequently flight related alerts and statements shall be sent. If two different accounts have the same mobile Phone number or same Email ID, the system will not accept it. We have multiple cases of FFP accounts with different names, but created against one email ID and one phone number.
  • Once you generate a pair of OTP which you will receive one each on your email and cell phone, please upload a self-attested copy of only any ONE Govt. issued photo ID preferably Passport (in absence of a passport Aadhar / PAN Card / Voter ID) and a proof of the current and valid address.

Please ensure the name in the profile matches that on the passport (or other Govt. issued ID) that is uploaded. Name mismatch would result in loss / missing miles and other avoidable glitches. In case your membership profile has your first name as initial or one alphabet & in contrast the Passport has your full name, then you need to email a request to the member service centre along with your ID proof & mother's maiden name to first change the name on your profile to match the passport - so that you can do the KYC.

Once you have done this, Air India shall verify and activate your account so that you are able to redeem your miles. This may take some time due to the high volume of transactions in queue and the slowing down of the system.

In case you are getting error responses, please peruse the following Do's and Don'ts -

Do's

  • Do use only your own Email and Cell Phone number, which is in your possession for normal use.
  • Do change the Cell number and email in the profile if they are not with you, before requesting for OTP.
  • Do upload any one and only Id document & only one latest address proof, preferably in PDF which will fit 400 MB size.
  • Do upload only the passport as Id if you travel international sectors.

Don'ts

  • Do not use the phone numbers & email of your travel agent or secretary.
  • Do not upload more than one or multiple Id like Passport plus PAN plus Aadhar as it will then exceed 400 MB.
  • Do not upload Utility Bill, which is older than 2 months.
  • Do not generate multiple OTP as that will result in non-verification with OTP being open. One OTP generated is valid for 10 minutes.

On receiving feedback about inability or difficulty in uploading documents, we found out that many members did not perform the second step of clicking upload after first step of selecting document. Hence we have now made it one step and as soon as member selects, the document is uploaded. This has now resulted in members uploading multiple or more than one document, whereas only one ID and one address proof is required.

Non-receipt of one time password (OTP) is likely to happen if the email or mobile number is associated with another member account.

In many instances members have generated more than one pair/set of OTP, sometimes 4 or 5 sets of OTP and have used the email OTP of one and the Cell phone OTP of another to try and activate the account - which will reflect as pending or OTP not verified. We are working on resolving this glitch and hope to do that soon.

In the meanwhile, we would humbly and earnestly exhort you to please bear with us, if there is a delay on account of system error or in verification - while these changes take place. Once this is done, your patience shall enable you to avail enhanced benefits of the Frequent Flyer program and make this wait and updation of profile data by existing members worth the while.

Some of these changes, which members can take advantage of are enumerated below:-

  • Removal of YQ (Fuel Surcharge) till now paid in cash on international Award redemption tickets on Air India flights & its replacement with additional miles.
  • Enabling Child Enrolment (02 to 12 years age).
  • Enhanced web bonus for Business Class Cabin & International journeys.
  • Simplified Table of Miles Accrual & Redemption on Air India flights which have been clubbed/bundled in ten strata (each for domestic & international).
  • Instant generation of downloadable / printable "Virtual" membership card upon enrolment or tier status change.

For those of you who have certain FR Miles expiring on 31st December 2015, and the past 10 days have been a frustrating period with KYC norms resulting in delay or inability to redeem miles, we would like to compensate you by extending the validity or permitting use - redemption of these miles by 2 months to 29th February 2016 for getting the tickets issued.

In the next few weeks, possibly first quarter of 2016, we are intending to deliver the following changes and developments for our FR members:-

  • A new simplified Star Award chart of 7 global zones, and 4 mileage based sub zones in each global zone, with attractive levels. Viz. in the zone comprising USA, only 5000 FR miles required for redemption on sectors less than 500 KM like New York to Washington or San Francisco to Los Angeles.
  • On-line Retro or Requests for credit of lost & missing miles.
  • Online upgrade with miles on Air India & Star Alliance flights (SAUA).
  • Family Pooling with (one degree of separation) children and parents in addition to spouse.
  • Zone base Accrual & Redemption of Miles.

It has been 10 days since above mentioned planned changes including KYC have been introduced and we have been receiving feedback as well as complaints, with the major one being why prior intimation or advisory was not issued to alert FR members of the changes contemplated and many members were caught unawares or taken by surprise.

This was done to pre-empt any mass redemption of miles from ghost / fraud / shell accounts by unscrupulous elements. Miles in FFP account are as good as Money in Bank.

We look forward to your continued patronage of the National Carrier while we endeavour to make Flying Returns Programme user friendly and safe and secure.

Thanking you once again for your patronage and requesting you to kindly bear with us,

Assuring you of our best intentions and services always,

Sincerely,
The Flying Returns team of Air India.

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