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We are happy to announce that members can now avail host of Flying Returns services through our dedicated Call Center and Member Service Center.

The services available through Call Center are as follows:

  • Flying Returns programme information
  • Password request
  • Profile information updates
  • Issuance of Domestic award tickets
  • Booking of International award tickets
  • Upgrades against FR points

India Region

For calls when in India Toll Number:
1860 233 1407

USA/Canada Region

For calls when in USA Toll Free Number:
1800 223 7776
For calls when in Canada Toll Free number:
1800 625 6424

UK Region

For calls when in UK Toll Number:
020 7760 3290

Online Bookings Helpdesk (Monday To Saturday, 9.30 a.m. to 5.30 p.m)

Landline number :
011-24667473
011-24667474
E mail ID :

Premium Clubs

General Queries

Online Retros Issues

To update Star Alliance Missing FR points
To update Air India Missing FR points

Email Change / Incorporation of Email

Mobile Change

KYC Verification

Revival of FFP Account

Unsuspended FFP Account

Name Correction

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Your queries/claims, if any arising out of your usage of the said website, should be directed solely to the owner of the website and Air India shall not be responsible and/or liable in that regard.

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You are visiting a travel partner of www.airindia.in.

This website is owned and operated by a third party and not under the control of Air India.

You will be entering an agreement directly with our partner. All further communication shall be directed to the email address and/or phone number provided by our partner.

Your queries/claims, if any arising out of your usage of the said website, should be directed solely to the owner of the website and Air India shall not be responsible and/or liable in that regard.

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