First time traveller
Traveling by air can be a tiring business if you are new to it. So it’s best to be prepared, especially if your destination is a foreign country.
Passengers should ensure that they have all necessary documents – tickets, passports, visas, insurance and currency/cash. Ensure all baggage is properly tagged and identified. Give yourself lots of time to get to the airport, allowing for traffic congestion,
bad weather etc.
Our check-in counters open three hours prior and close 1 hour prior to departure. Passengers should report well in time.
Ensure you know the correct airport, terminal of departure/arrival and, if possible, have someone meet you on arrival.
For all other requirements please do not hesitate to approach our ground and in-flight staff for assistance.