Get, Set, Redeem

Visit the Platform.

1) Select the occasion for which you would like an Air India Gift Card. You can select from a number of themes such as birthday, anniversary, travel and special moments.

2) Enter the amount of your choice.

3) Enter the name and email of the recipient.

4) Add your personalised message and get the preview of the Gift Card.

5)  Proceed to make the payment via credit card or debit card.

6) Once you have completed the checkout process, you will receive an order confirmation, a payment confirmation, and a delivery confirmation mail. The recipient will receive the Gift Card in their email, which they can then use to book a flight and ancillary services (except travel insurance, upgrades or any goods and/or services offered by any third-party other than Air India) offered by Air India on Air India website or through the Air India mobile app.

You can purchase an Air India Gift Card on the Platform. 

To use the Gift Card:

1.    Select the flights you are interested in on the Air India website or Air India mobile app.

2.    Enter the Gift Card number and pin that you will  receive in your email after completing the purchase of a Gift Card.

3.    If the booking amount equals or exceeds the available credit on the Gift Card, the Gift Card will be fully used until it has no remaining value.

4.   If your Gift Card amount is lower than the booking amount, you can make up the difference by paying the additional amount using any credit card accepted by Air India on the Air India website or mobile app. Gift Card cannot be clubbed with any other form of payment if redemption is being done through the Air India Contact Centre.

Do not worry; your order is safe with us. The Gift Card will be sent to the recipient’s email usually around 30 minutes after your successful online payment. If the recipient of your Gift Card has not received the Gift Card email after 1 hour from the time the order was placed, you may contact our call centre at 0116 932 9333, 0116 932 9999. In case you have scheduled the delivery for another date, the Gift Card will arrive on that date. You can schedule the delivery up to 60 days from the date of purchase. 

Yes, you can buy a Gift Card for later delivery. This is possible up to 60 days from the day of purchase. Your recipient will receive the Gift Card in their email inbox on the scheduled day of delivery.

You can purchase the Gift Card in your recipient’s name and provide your email. You may then print the Gift Card received in your email and present it to your recipient directly. 

As per our internal policies, the Gift Card is non-refundable

Only payments through credit cards and debit cards are accepted for the purchase of the Gift Card.

Upon placing an order, we will send you an order confirmation, payment confirmation and a delivery confirmation mail. The recipient of your Gift Card will receive an email with the Gift Card you have selected. The email will have a voucher ID and all the information required to redeem the vouchers on the Air India website or Air India mobile app while purchasing a flight ticket or select ancillary services offered by Air India.

No, Air India Gift Card can be used to pay for Air India flight tickets and additional products or services offered by Air India, such as, seats and prepaid baggage.

You will receive a confirmation email with all the details once the purchase is complete. You can also check the order status here.

You can check your Gift Card balance anytime on our customer portal.

Gift Cards cannot be recharged, but you can buy a new one at any time! 

Using the Gift Card partially depends on the Gift Card. Some Gift Cards can be redeemed only once, while others can be redeemed multiple times until the balance goes to zero. In case the value of the purchase exceeds the value of the Gift Card, the difference shall be paid by the bearer. No refunds or credit note shall be issued for the unused part of the Gift Card. 

The validity of the Gift Card will be provided in the email sent to the recipient.

Please contact Air India’s  call centre for changing the name on a Gift Card. 

The purchase of a Gift Card can only be done online through the Platform. 

You can only redeem the Gift Card on Air India website or Air India mobile app. 

No, Gift Cards are only available in digital form. Upon purchase, the Gift Card will be sent to the desired recipient through email. 

Air India Gift Card can only be bought and redeemed in INR.

No, you cannot use your Maharaja Points to purchase an Air India Gift Card.

The Air India Gift Card can only be used when booking through the Air India website or the Air India mobile app

Yes, the redemption of an Air India Gift Card is applicable on interline and codeshare journeys.

Once your payment is successful, an email will be sent to your loved one, notifying that you have sent them a Gift Card.

Yes, you can buy add-on and ancillary services (except travel insurance, upgrades or any goods and/or services offered by any third-party other than Air India) with the Gift Card, as long as such add-on and ancillary service is offered by Air India on Air India website or Air India mobile app.