Flight Disruption Statement

Were your travel plans affected by a flight delay or cancellation? We are sorry for the inconvenience caused. You can use our Flight Disruption Statement as documentary evidence while filing your insurance claim.

Eligibility Criteria

  • The statement can be issued for disrupted flights operated by Air India only.
  • Passengers have the option to verify delayed and cancelled flights for the past six months from the present date.
  • The statement will be issued only 48 hours after the flight departure.
  • For a flight to be considered delayed, there must be a delay of more than 15 minutes.

Currently, the Flight Disruption Statement is available for delayed and cancelled flights only. In case your disruption is not covered here, please reach out to our Customer Support Portal | Air India for expert assistance.