Customer Support Portal

Existing Cases
Looking for an update on an existing case?
check case status here
If you are a Travel Partner / Corporate
Access dedicated support for travel agents and corporate customers
Click Here

Submit a question or feedback

Do you have inquiries about your travel plans, need to submit a service request or claim, or have feedback to share? Kindly select a category to begin. Your input will assist us in directing your request to a suitable customer support executive. 
Please note that Air India does not have a dedicated email ID/address for customer support services at the moment.

Image Refunds
Image Baggage
Image Maharaja Club
Image Registered Customer
Image Airport Services
Image Booking
Image Name Correction
Image Travel Guidelines
Image Flight Disruption
Image EU/UK 261 Claim
Image Flight Status
Image Feedback

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