Important updates on our Maharaja Club
We are in the final lap of the migration of our loyalty programme to new software. The functions of the loyalty programme include:
- Member enrolment/view profile is available on the website.
- Auto accruals on Air India/Star Alliance Partner Airlines(when the Frequent Flyer number is incorporated into the booking).
- Air India members can now redeem their Maharaja Points points for award tickets on Air India/Star Alliance Partner Airlines flights through Air India city offices, Customer Support and online channels.
- Upgrade on Air India flights through our city offices or Customer Support.
- For new requests and modification of Family Pool accounts, click here.
- Air India members can complete online Retro credit for travel on Air India for tickets issued on or after 25th May 2022.
- For Air India members to claim Retro credit for travel on Alliance Partner Airlines flights click here.
- A monthly statement will be delivered to member’s enroled email id for the month in which there is account activity.
Please note:
Retro Claims on Air India: For Air India tickets issued prior to 24th May 2022 for Retro Claim along with copy of ticket and boarding card.
Retro Claims on Star Alliance Partners: Attach a copy of the ticket and boarding card for your request for Retro Claim.
As per Air India policy, Maharaja Points that have expired during the past 24 months are available for revival. The revival can be done through Air India Customer Support and city offices.
Retro Accrual on Star Alliance Partner Airlines through member Account Page has now started.
Following Frequent Flyer related functionalities will be available shortly:
Upgrade using Maharaja Points for Air India members on Star Airlines and Star Airlines on Air India.