Vouchers

You may proceed to the airport check-in counter and request an upgrade (as per booked cabin class) subject to seat availability.  

Please show the airport executive an active voucher in your member account on your Air India app or website.   

After confirmation of seat availability, validate the voucher using the OTP received on your registered mobile number and e-mail.   

Once OTP is verified, the check-in executive will hand over the boarding pass for the upgraded Cabin Class.

When you utilize an upgrade voucher, members get priority check-in and priority boarding. Additionally, you also get excess baggage allowance corresponding to the upgraded class.

Yes, you can, but only when travelling together on the same booking reference number. Each member will need an independent voucher, which must be verified using an OTP.

The validity of upgrade vouchers is limited and not extendable. The upgrade voucher is valid for six months from the date of issuance for Silver Tier, nine months from the date of issuance for Gold Tier, and 12 months from the date of issuance for Platinum members.