Kuala Lumpur Airport

Kuala Lumpur International Airport (KUL)

Kuala Lumpur International Airport is the main international airport serving Kuala Lumpur, the capital of Malaysia. It is the largest and busiest airport in Malaysia.

Air India operations

Fly and collect points
Check-in counters

Our counters are in terminal 2 on level 3, rows Z13 to Z16.

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Terminals

This airport has two terminals. We operate out of terminal 2.

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Lounges

Unwind before and between flights at the lounges in Kuala Lumpur Airport.

Services and amenities

Lounges

Lounges

Lost and found

Lost and found

Special assistance

Special assistance

Free Wi-fi

Free Wi-fi

Baby care rooms

Baby care rooms

Buggy services

Buggy services

Charging stations

Charging stations

Medical facility

Medical facility

Prayer room

Prayer room

ATM

ATM

Smoking zone

Smoking zone

Foreign exchange

Foreign exchange

TV lounge

TV lounge

Spa and massage facility

Spa and massage facility

Viewing deck

Viewing deck

Sensory wall

Sensory wall

Self-check-in kiosks and self-baggage drop

The airport has self-check-in kiosks and self-baggage drop facilities.

Connectivity between the airport and city

KUL is approximately 52 km from the city centre.

Taxi pick-up area

There are two types of city taxi services available at the airport:

  • Couponed: Coupons for this service are available at the respective counters.
  • Metered: Charges will be based on distance or time travelled.

Information desks, QR codes and signages are located across the airport for your assistance.

If you would like to learn more about the different cab services and their locations, you can find additional information here

Inter-terminal connectivity

Terminal 1 and terminal 2 are 1.5 km away.

The terminals are connected by:

  • Express Rail Link
  • Bus
  • Taxi
  • Cab rentals

Minimum layover time

Less than 24 hours.

Airport hotels

Health-medical-assistance

Resolution desk for baggage issues

The resolution desk is available at arrival level, terminal 2, near the arrival carousel.

Cell phone zones/ Waiting lots

Available in the transport hub at KUL.

Health-medical-assistance

Places to visit near the airport

Menara Kuala Lumpur

Menara Kuala Lumpur

58.8 km
aquaria-klcc

Aquaria KLCC

59 km
Petronas Towers

Petronas Towers

59.8 km
Batu Caves

Batu Caves

71 km

Airport FAQs

Here are the steps to access Kuala Lumpur Airport’s Wi-Fi:

  • If you're using your mobile phone, disable your data service to avoid any roaming service fees.
  • Select 'FREE_WIFI@KLIA'
  • Launch your browser to access the login page
  • Select the 'Click to surf' button
  • Enjoy KLIA's free Wi-Fi!

Smoking is permitted in designated areas. The smoking zone is located on level 3, of the departure zone of the international terminal.

Yes, there is a medical facility available at the airport on a chargeable basis.

Yes, Kuala Lumpur Airport is a silent airport, except for emergencies and targeted announcements. This is to ensure you aren’t overwhelmed by announcements and to maintain a serene environment. The display screen at the airport will provide real-time information about the scheduled departures, arrivals, and gate changes, if any. Moreover, our ground staff at the airport are there to assist you.

Yes, Kuala Lumpur Airport is disability-friendly. The 'Butterfly Effect' facility at the airport caters especially to passengers with hidden disabilities like autism. For more information, contact the 'Information Desk' or 'May I Help You' desk located at the arrival and departure halls.