Apple Airtag For baggage Tracking
If your checked-in baggage is delayed or misplaced, you can share your Apple AirTag location link with Air India for faster recovery.
Easy Steps to Track Your Lost or Delayed Baggage with Apple Air Tag
HOW TO SHARE YOUR AIRTAG LOCATION
On the Website:
- Click Support (top right corner).
- Under Need Help, select submit request.
- Choose Baggage > Lost and Found Checked Baggage.
- Enter the required details and PIR number.
- Paste your AirTag link in Find My Baggage Location
- Click submit.
On the Mobile App:
- Tap the hamburger menu.
- Select Customer Support Portal.
- Choose Baggage > Lost and Found Checked Baggage.
- Enter the required details and your PIR number.
- Paste your Apple AirTag link in Find My Baggage Location.
- Click submit.
Note: Once submitted, passengers will receive an acknowledgement email from Air India with a tracking link. They can use their PIR number and last name to check the real-time status of their lost or misplaced baggage.
Frequently Asked Questions
If you discover baggage damage during your journey, you must take immediate action and report the issue to Air India. Here's what you should do to report damages to your baggage:
Immediate inspection
Upon receiving your baggage at the destination airport, inspect immediately for any visible damages or signs of mishandling. If you notice any damages, report them to the airline staff at the baggage claim area before leaving the airport.
File a Property Irregularity Report (PIR)
If you notice baggage damages at the airport, request Air India representatives to assist you in finding a Property Irregularity Report.
The PIR is an official document that documents the conditions of your baggage and the reported damages. Make sure to provide accurate information and keep a copy of the report for your record.
Provide relevant details
While filing the PIR, be prepared to provide relevant details about your flight, baggage tags, contact information and a description of the damages incurred.
Including photographs of the damaged baggage can be helpful in the claims process.
Follow-up and claims
After filling out the PIR, you can trace your baggage using the WorldTracer baggage tracking system.
For detailed information on reporting damages to your baggage and specific procedures, refer to our official Lost and Damaged Baggage Page.
It's crucial to report damages as soon as possible to improve the chances of a successful claim and resolution.
Losing your baggage during a journey can be distressing, but immediate action can help locate and recover your belongings. Here is what you should do if your baggage is lost:
Notify us
Report the loss immediately to Air India staff at the baggage claim area or the ‘Lost and Found’ desk. Provide flight details, baggage tags, and a detailed description of the lost items.
File a Property Irregularity Report (PIR)
Request help to file a PIR – an official document to record the details of your lost baggage. Keep a copy of the report for follow-up.
Check online
Use the PIR reference number to track your lost package status on our WorldTracer baggage tracking systemopens in a new tab. Any baggage that cannot be traced 21 days from the date of filing of the report is considered lost.
Claim compensation (if applicable)
You may be eligible for a one-time settlement as interim relief. To read our policy on compensation if your baggage is not recovered within a specified period, visit our Lost and Damaged Baggage Page.
Travel confidently, knowing that Air India is dedicated to resolving such incidents with care and efficiency.
Track through Apple AirTag
If you have placed an Apple AirTag in your checked baggage, you can use it to help locate your bag faster. Share your Share Item Location link with Air India’s customer support team via our website or mobile app to expedite tracking and resolution.
Please report the loss to the Air India personnel at the airport. They will file a Property Irregularity Report, and you will be given a reference number for follow-up action.
Please contact Air India's airport staff, and they should be able to help with this. If you have already left the airport, please raise a request using our customer support portal, and our executive can help with this request.
If you pick up a wrong bag at the airport, promptly bring it to an Air India baggage services counter at the airport nearest to you. Our dedicated staff will work diligently to resolve the issue and reunite you with your belongings.
If your baggage does not arrive at the destination airport, you may be eligible for a one-time settlement as interim relief.
It is essential to promptly report the loss of your baggage to the Air India staff in the baggage claim area and file a Property Irregularity Report (PIR) to initiate the claims process and determine the exact compensation.
We will make every effort to locate and reunite you with your belongings. To understand the severance compensation and the process of claiming compensation for your lost baggage, please refer to our official Lost and Damaged Baggage Page.
Be patient and cooperative during the process, as our dedicated staff will work diligently to resolve the issue and compensate you for your loss to the best of our ability. Travel with the confidence that Air India is committed to resolving any issues of loss or damage of baggage promptly and efficiently.
If your baggage is delayed or lost, you can use your Apple AirTag to help Air India locate it faster through these steps:
Step 1: Report the Issue
Visit the Lost and Found counter at the airport.
File a Property Irregularity Report (PIR) and obtain your PIR number.
Step 2: Generate Your AirTag Location Link
Open the Find My app on your iPhone.
Go to the Items tab and select the AirTag placed in your baggage.
Tap on Share Item Location and follow the on-screen instructions.
Copy the generated Share Item Location link.
Step 3: Submit the Link to Air India
For Mobile App:
Open the Air India mobile app.
Go to the hamburger menu and select Customer Support Portal.
Choose the Baggage category and select Lost and Found Checked Baggage.
Fill in the required details, including your PIR number.
Paste your Apple AirTag location link in the Find My Baggage Location field and submit the form.
For Website:
Click on Support located at the top right corner of the homepage and select Submit Request under the Need Help section.
Choose the Baggage category and select Lost and Found Checked Baggage.
Fill in the required details, including your PIR number.
Paste your Apple AirTag location link in the Find My Baggage Location field and submit the form.
You will receive an acknowledgment email from Air India.
The baggage handling team will use your Apple AirTag location link to track your luggage in real-time and start recovery.
You will receive an email with a link to the WorldTracer Baggage Tracking System, where you can check for real-time updates with your PIR number and last name.
Once your baggage is located, Air India’s Customer Service Department will notify you.
Yes, your privacy is fully protected. Sharing your AirTag’s location is completely optional, and you can stop sharing at any time. The link automatically expires in seven days or when your baggage is returned. For the best experience, use a device running iOS 18.2, iPadOS 18.2, macOS 15.2 or later.
