Upfront Upgrades at the Airport
If you want to upgrade your flight when you check in at the airport, our Get Upfront Upgrade offer is your best bet. You can enjoy a luxurious and premium Air India flying experience for an additional fee (subject to seat availability).
Key features
Air India passengers can upgrade from economy class to premium economy or business class, and premium economy to business class, and business class to first class against a fixed payment. You can also upgrade from economy to business or first class, representing an upgrade of two or three cabin classes.
Eligibility
- The offer is available to all valid ticket holders.
Restrictions
- Upgrades are non-transferable, non-reusable, and cannot be converted to cash or applied otherwise.
- Bookings for children can be upgraded, but there is no discount on upgrade fees for children.
- If you are travelling with an infant, the infant fare associated with your new cabin class applies. Payment will be required for the difference between the original infant fare and the infant fare for the upgraded cabin class.
- Award tickets, redeemed with frequent flyer points, are not eligible for upfront upgrades.
Applicable sectors
The offer applies across our domestic and international network on flights with premium economy, business and or first-class configuration operated by Air India.
Benefits
- Upgraded passengers will be checked in through a separate business-class counter.
- They are entitled to priority immigration and security checks wherever applicable.
Terms
- These upgrades are offered on a first-come, first-served basis, subject to the physical presence of a passenger at the airport.
- The airport upgrade facility will be available 4 hours before departure and open until check-in closure.
- Passengers who paid for a preferred seat in economy will receive a refund for the preferred seat fee when choosing an upfront upgrade to premium economy, business class, or first class.
- Upfront upgrade payments will be refunded in full if Air India cancels the flight.
- The upgrade amounts are subject to change without prior notice and to the availability of seats.
Baggage allowance
The customer will be entitled to the baggage allowance as per the original class of travel. A passenger holding an economy class ticket choosing the Get Upfront offer will be entitled to the baggage allowance as per the baggage limit of an economy class.
Frequent Flyer Programme points
Frequent Flyer Programme points will be awarded as per the original class of travel. If you upgrade an economy ticket to business class, for example, you still accrue points for an economy class ticket.
Lounge access
Passengers who have upgraded to Business Class and First Class via Get Up Front will have access to the lounge. The capacity and availability of the lounges at the airport will determine the access.
Note: As upgrades are dependent on cabins available in the aircraft, upgrades may be subject to change without notice.